Privacy Statement

TN Solutions is committed to respecting and protecting your privacy. We've structured our web site so that, in general, you can visit us on the Web without identifying yourself or revealing any personal information.

Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with TN Solutions.

This statement regarding the privacy of the personally identifiable information you provide online covers the five foundation principles of fair information: Awareness, Choice, Accuracy & Access, Security, and Oversight.

Awareness

TN Solutions provides this Online Privacy Statement to make you aware of our privacy policy, practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and from the bottom of every TN Solutions, web page.

What we collect

On some TN Solutions pages, you can log incidents, make requests, and register to receive materials. The types of personal information collected at these pages are name and contact information.

In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and more detailed contact preferences.

How we use it

TN Solutions uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalise our web sites for you.

From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.

Who we share it with

TN Solutions will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other TN Solutions entities and/or business partners who are acting on our behalf for the uses described in "how we use it". Such TN Solutions entities and/or business partners, including those in the United States and/or any other countries, are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.

Choice

TN Solutions will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honour such requests.

Accuracy & Access

TN Solutions strives to keep your personally identifiable information accurate. We will provide you with access to your information which can be done so simply by contacting us. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. Certain areas of TN Solutions's web site may limit access to specific individuals through the use of passwords and through providing personally data.

Links to third party web sites on the site are provided solely as a convenience to you. If you use these links, you will leave the TN Solutions site. TN Solutions has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policy. Thus, TN Solutions does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so at your own risk.

Security

TN Solutions is committed to ensuring the security of your information. To prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Oversight

If you have comments or questions about our privacy policy, please email us at our usual helpdesk email and enter "privacy" as your subject category.